What information does CVR Refining collect from me?
CVR Refining may collect information in several ways. For example, if you utilize the Take Action functionality on the website, then we will ask for your contact information and your e-mail address. Once you provide this information, you are no longer anonymous to CVR Refining. In addition, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. If you contact CVR Refining, we may keep a record of that correspondence.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this website, you should contact a representative of CVR Refining.
What are cookies and how does CVR Refining use them?
How does CVR Refining use the information?
CVR Refining’s primary goal in collecting information is to improve the site and provide the user with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access site information. We will also use your personal information to notify you of other products or services available from CVR Refining and its affiliates.
Only CVR Refining and its affiliates and service providers will have access to information collected via the website. We also may do research on our users’ demographics and behavior based on the information provided to us, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an aggregated basis, which does not include information identifying individual users. CVR Refining also may share this aggregated data with business partners or other third parties.
Who is collecting information?
With whom does CVR Refining share my information?
We will not disclose any of your personally identifiable information to third parties except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Data in the Aggregate: We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person.
We occasionally hire other companies to provide limited services on our behalf, including packaging and mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of CVR Refining’s businesses, customer and site visitor information may be one of the transferred assets.
How can I control my personal information?
CVR Refining offers its users and customers choices for the collection, use and sharing of personal information. You may contact us if you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
What security precautions are in place to protect the loss, misuse or alteration of my information?
Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this site does not use security encryption measures. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, CVR Refining cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use our best efforts to ensure its security on our systems.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
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